Nathan Richter, partner at Wakefield Research, will participate in a live webinar to discuss the results of a recent research commissioned by Nuance (formerly Varolii), a market leader in customer interaction management. The webcast takes place Wednesday, March 6th at 2pm ET / 11am PT.
Richter will shed light on Americans’ attitudes on bill collection and delve into consumer communication preferences regarding bill payment and collection. Brian Moore, Collections Industry Practice Manager at Nuance Bound (formerly Varolii) will also join Richter to discuss the survey results.