Have you ever settled into your seat on an airplane only to be struck with the realization that you’ve left something valuable in your hotel room? If so, you’re not alone in experiencing that sinking feeling. Each year, thousands of hotel guests leave behind everything from toys to ipad chargers to wedding rings – and getting them back (if they ever do) often involves many fruitless phone calls and emails.
However, a new Internet portal is helping to reunite lost items with their owners. Chargerback works by allowing hotels to upload a description of whatever it is they’ve found when clearing out a guest’s room. Guests can also log onto the site and enter information about their missing possessions. If there’s a match, the website alerts the guest who can either go and pick up the item themselves or opt to have it shipped to them for an average cost of $10-13.The website officially launched today but already around 30 hotels in the U.S. have gotten onboard. The company behind the initiative believes there’s a need for this kind of service and says their research has shown that around a third of adults surveyed had lost an item valued at more than $150 when away from home. Chargerback told USA Today it is considering expanding the lost and found service to include other locales such as airplanes and rental cars.