Wakefield’s Work In The News

Airborne Wi-Fi May Soar Despite the Doubters
Conventional wisdom says that too few people will pay to use Wi-Fi services when they fly and that the fledgling industry is, therefore, not likely to succeed. After all, travelers in general hate being nickel-and-dimed by hotels for Wi-Fi service, which is readily...

Pepperidge Farm Serves Veggie-Infused Goldfish
Pepperidge Farms is now offering a vegetable-infused version of its classic Goldfish snacks. The new Goldfish Garden Cheddar crackers contain a third of a serving of vegetables. The veggie crackers are part of a “stealth health” trend that has been growing for years...

Will the Recession Inspire a Baby Bust?
On Slate's The Big Money, author Lauren Sandler argues that there is an overlooked line of business blossoming in the recession: The birth control industry. She reports that sales of condoms and morning-after pills are rising, along with interest in vasectomies. Since...

Americans Get Little Satisfaction from Customer Service
Frustrated with automated voice systems that lead to lengthy hold periods, Americans use the time with a customer call center to make a meal, read a newspaper or go to the toilet, according to a new poll. In a survey of 1,000 consumers Jacada, an Atlanta-based company...

Salvaging Your Summer Break
Well-mannered ideas and tips to pull off a vacation Well, gang, we've made it to the mid-point of the summer travel season. For folks who already scaled back or canceled vacation plans due to rising gas prices, airline fare hikes or the deeply dipping dollar, it's...

The New York Times: Memo Pad
Clear Expands Clear, the leading version of the Registered Traveler security checkpoint program, introduced a partnership with Delta Air Lines that includes operating fast lanes this summer in Delta terminals at Kennedy International and La Guardia Airports in New...
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