Wakefield’s Work In The News

Americans Get Little Satisfaction from Customer Service

Americans Get Little Satisfaction from Customer Service

Frustrated with automated voice systems that lead to lengthy hold periods, Americans use the time with a customer call center to make a meal, read a newspaper or go to the toilet, according to a new poll. In a survey of 1,000 consumers Jacada, an Atlanta-based company...

Salvaging Your Summer Break

Salvaging Your Summer Break

Well-mannered ideas and tips to pull off a vacation Well, gang, we've made it to the mid-point of the summer travel season. For folks who already scaled back or canceled vacation plans due to rising gas prices, airline fare hikes or the deeply dipping dollar, it's...

Could You Stand for a Cheaper Flight?

Could You Stand for a Cheaper Flight?

How far would some Americans go to save on an airline ticket? They'd be willing not to go — as in forgoing bathroom privileges — that's how far. Or so says a survey by the website Travelzoo.com, which in light of rising airfares, supplemental fees and service cutbacks...

Americans Get Little Satisfaction from Customer Service

More Americans Stay Home July 4 as Fuel, Fares Up: Poll

More Americans are choosing to celebrate the July 4 weekend at home this year amid a climate of soaring fuel prices and jitters about rising airline fares, according to a poll on travel plans. An online survey of 1,000 adults by travel Web site Travelzoo.com found...

Memo Pad

Memo Pad

Clear Expands Clear, the leading version of the Registered Traveler security checkpoint program, introduced a partnership with Delta Air Lines that includes operating fast lanes this summer in Delta terminals at Kennedy International and La Guardia Airports in New...

Let's Work Together

For media inquiries, email media@wakefieldresearch.com. For all other inquiries, including requests for proposals, or to speak with a member of our staff, please fill out our form.

© 2022 Wakefield Research | Privacy Policy | Disclaimer | Sitemap

© 2022 Wakefield Research
Privacy Policy
Disclaimer
Sitemap